Billing Terms and Conditions
1. Accepted Payment Methods
At Soreana, we offer secure and flexible payment options to ensure a smooth checkout experience. We currently accept the following methods:
- Visa
- MasterCard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All transactions are processed in British Pounds (£/GBP). Additional payment methods may be introduced based on availability.
2. Payment Processing
- Payment must be completed in full at the time of purchase.
- Orders will not be confirmed or shipped until we receive cleared payment.
- If your payment is declined or fails, the order will be cancelled automatically.
3. Pricing & Currency
- All product prices are listed in British Pounds (GBP) and include VAT where applicable.
- Shipping charges, if any, will be calculated at checkout and shown before you finalise your purchase.
- We reserve the right to update prices or apply promotional discounts without prior notice.
4. Secure Transactions
Your privacy and payment safety are our top priority. Our website uses SSL encryption and trusted third-party gateways to process all transactions. We do not store or have access to your full card details.
5. Refunds & Chargebacks
- Refunds are issued in accordance with our Return & Refunds Policy.
- Please contact us directly for any payment issues before initiating a chargeback.
- Unauthorised chargebacks will be investigated and challenged if necessary.
6. Fraud Prevention
- Soreana Ltd reserves the right to cancel or hold any order suspected of fraud or misuse.
- We may request identity verification for high-value or suspicious transactions.
7. Contact Us
- Store Name: Soreana
- Address: 67 Hillesden Avenue, Bedford, MK42 9AJ, United Kingdom
- Email: Support@Soreana.co.uk
- Phone: +44 7429 915264